What this page covers
This page explains how to remove a connected account from B.R.A.I.N.E.R. and how to request deletion of the data we hold about you — including information we received through Meta’s APIs after you connected a Meta advertising account, a Facebook Page, or an Instagram account, and through LinkedIn’s or X’s APIs after you connected a social account.
Facebook Pages and Instagram accounts connect through the Meta apps named BRAINER SOCIALS and BRAINER SOCIALS - IG. They are social accounts, so steps 3 and 4 apply to them.
You can do the disconnection steps yourself at any time. Deletion is a request you send us.
1. Disconnect Meta inside B.R.A.I.N.E.R.
Open the company whose advertising you want to stop, go to its advertising panel, and choose Disconnect. We attempt to pause delivery first, then stop using the connection — after that the service makes no further calls to Meta for that company.
The campaigns, ad sets, and advertisements already created stay in your own Meta ad account, because they are yours. Delete them there if you want them gone.
2. Remove B.R.A.I.N.E.R. from your Meta account
You can revoke our access from Meta’s side instead of, or as well as, disconnecting in the product. In Meta Business Settings, open the business you connected, find B.R.A.I.N.E.R. under the apps or connected items for that business, and remove it.
Meta notifies us when you do, through the deauthorize callback registered for our app, and we mark the connection inactive when that notice arrives. Removing the app stops future access; it is not by itself a request to delete data we already hold. For that, use step 6.
4. Remove B.R.A.I.N.E.R. from LinkedIn, X, Facebook, or Instagram
You can revoke our access from the network’s side instead of, or as well as, disconnecting in the product.
- On LinkedIn, open your account settings, go to Data privacy and then Permitted services, find B.R.A.I.N.E.R. and remove it.
- On X, open Settings, then Security and account access, then Apps and sessions, and revoke access.
- On Facebook, open Settings and privacy, then Settings, then Business integrations (facebook.com/settings/?tab=business_tools), select BRAINER SOCIALS and choose Remove.
- On Instagram, open Settings, then Apps and websites (or Website permissions), find BRAINER SOCIALS - IG and remove it.
Revoking stops all further access immediately. It is not by itself a request to delete data we already hold — for that, use the steps below.
If you commented on a post and are not a B.R.A.I.N.E.R. user
If you left a comment on a LinkedIn post published through this service, we may hold a copy of that comment and the identity LinkedIn returned with it, so the company that posted can see and reply to it. You do not need an account with us to have it removed. Email support@brainer.ceo with a link to the comment or the post and ask us to delete it, and we will remove our copy within 30 days.
Deleting our copy does not remove the comment from LinkedIn itself. Only you or the Page owner can do that, on LinkedIn.
5. Delete a company, or your whole account
Deleting a company in B.R.A.I.N.E.R. removes that company and the records attached to it. That includes the connected Meta account: the connection record, the access credential we stored for it, the campaigns and advertisements we tracked, and the performance data we retrieved.
Social accounts work differently, and the difference is worth knowing before you rely on it. The publishing account belongs to your B.R.A.I.N.E.R. account rather than to one company, so deleting a company removes the link between that company and the social account it used, but does not by itself revoke the access you granted on the network. If you want that access ended, do step 3 or step 4 first.
Deleting your account, from your account settings, removes your account, every company in it, and the publishing account shared between them, on the same terms. Operational logs and encrypted backups are the exception, as described below.
None of this touches your own Meta ad account or your own social accounts. The campaigns, advertisements, and posts themselves live in your accounts and only you can delete them there.
If you joined the waitlist
Open the waitlist page in the browser you joined from (or use the link in any of our emails), tap your initial at the top, then “Delete my spot” and confirm. Your entry, your gift boxes, tasks, pitched idea, business verification and creator application are deleted at once. Founders you invited keep their own places.
To stop update emails without deleting anything, use the “Stop these emails” link at the bottom of any of them.
6. Or ask us to delete it for you
You can also ask us instead. Email support@brainer.ceo from the email address on your B.R.A.I.N.E.R. account and say that you are making a data deletion request. Tell us whether you want:
- Only the connected Meta account data deleted — the connection record, the stored access credential, and the advertising and performance data we hold for it.
- Only the connected social account data deleted — including a connected Facebook Page or Instagram account — the connection, the stored credential, the posts we published, and the engagement, insights, and comments we retrieved for them.
- A whole company deleted.
- Your entire account and everything in it deleted.
What happens next
We use the email address to confirm the request came from you, and we may ask one follow-up question if we cannot match it to an account. We complete deletion requests within 30 days, and we will tell you when it is done.
Two things are not edited in place: operational logs, and encrypted backups, which age out on their own cycle rather than being rewritten. A copy of deleted data may persist in them for a period afterwards.
We may also keep information where we are required or permitted by law to — for example records needed for accounting, tax, fraud prevention, or an unresolved dispute.
More detail
What we collect through a connected Meta account or a connected social account, why, and how long we keep it is set out in the privacy policy at /privacy.